The Virtual Experience


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NWRD Virtual Platform is powered by Accelevents

Accelevents allows registrants to enter the Virtual Hub ONE HOUR prior to the live event. 

We thought you might want an earlier preview of how the virtual platform works.

Read through the TIPS for your BEST VIRTUAL EXPERIENCE.

Scroll through the 5 VIRTUAL ROOMS below to see key features.

TIPS for your BEST


PRE-Conference - ONE WEEK ahead:

Do the following system checks at least ONE WEEK before the live event -- with the computer -- and the internet service -- you'll be using during the virtual conference.


  • For stability and security, Google CHROME is the preferred web browser for this virtual platform. You can download the latest version ahead of time:

  • An exception may be that when using an iPad or an iPhone, Safari might work better.

  • Accelevents does not support Firefox or Internet Explorer.

  • Do not use VPN for this virtual platform.



  • Be sure your internet has adequate bandwidth for best video streaming and downloading. An internet speed of 25-30 Mbps should be sufficient for you (or, between 50 and 100 Mbps if you are broadcasting from home with a few others using the same internet source).  The following is a good summary article from our tech support:  

  • You can check with your internet provider for a speed test, or use one of the following links:

  • Xfinity.Speed.Test >>

  • CenturylLink.Speed.Test >>


  • Use Accelevents' System Checker to confirm to the following - Click here: 

    • javascript is enabled, 

    • browser compatibility, 

    • and that all pop-up blockers are off (your bowser must allow pop-ups and redirects)

  • Ensure the following (see three images below):

    • Allow Accelevents to use your computer's camera and microphone

    • Allow Accelevents to use pop-ups and redirects

    • Clear browser's cache:  settings ---> privacy and security ---> clear browsing cache

  • Refresh your browser or reboot your computer

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Event Day - ONE HOUR Early:

  • NWRD is broadcasting LIVE from Pacific Time Zone - This is especially important if you live in a different region

  • Login to the virtual event ONE HOUR early (check-in time 6:30am) to familiarize yourself with the virtual layout - Note: the platform won't allow entry earlier than this.

  • You must use your registration email address to create a password.

  • Once you are in: 

    • set up your profile, including a headshot photo, short bio and contact info 

    • download / print handouts 

    • read speaker bios, browse library lounges 

    • briefly check out the Expo booths (there'll be plenty of time to return to these for more engagement)

    • meet-up with other attendees!

  • Be sure to catch co-chairs Erin and Gretchen at 7:30am, as they give a virtual tour of the platform!



  • Engage in live polling, live Q+A, videos, downloads, and web links with the Speakers, Exhibitors, and Poster presenters

  • Try to keep your questions concise - If your questions aren't covered in the allotted time, they will be forwarded to the presenter for a post-conference response

  • Visit the Expo Booths to interact with Exhibitors and Poster Presenters at breaks between the speaker presentations and during the Virtual Happy Hour Exhibits on Thursday evening

  • You'll automatically be enrolled in the platform's  'EXPO Challenge' -- the more you engage and network in the Expo booths during the two days, the more points you earn, for a grand prize at the end of the conference (see EXPO Challenge Rules)

  • Remember to periodically get up and move as you listen and watch the presentations

  • Consider earphones if it's more conducive to your listening environment

  • Professional Tech Support will be on deck - visit the NWRD Help Desk booth inside the EXPO Hall if assistance is needed during the event


  • Use the password given at the end of the conference to login to NWRD website to complete the Evaluation form - 

  • After clicking the submit button, you'll be automatically directed to the CPEU certificate page, where you can download / print the certificates you've earned

  • Registration fee includes the following, based on the conference day/s you purchased:

    • Contact information of Speakers, Poster Presenters, and Exhibitors 

    • 90-day post conference recordings of speaker presentations



  • Plan on e-Networking with other attendees!

    • e-Networking can enhance your learning experience by sharing best practices, discussing what you learned, and exploring recommendations for your practice

  • Attendees should login ONE HOUR early on event day to create a profile, including headshot photo, short bio, and contact information

    • See below for preferred profile settings, so that attendees will be able to search online for each other to meet-up, video chat, or text during the virtual event.

    • Bring your interactive self! 

Preview our 5 Virtual Rooms:

  • Click to view short video

EXPO Challenge:

The virtual platform has an EXPO Challenge feature, which  enhances attendees' experience during the virtual event. Attendees will be awarded points for interacting with Exhibitors and Poster Presenters. The top three attendees with the most points at the end will receive a prize!



Attendees will be enrolled in the EXPO Challenge automatically, and winners must earn a minimum of 50 points. The interactive point system is shown below. The Challenge begins on Thursday at 7am and ends on Friday at 3pm. Watch the leaderboard in the Lobby to see who is winning along the way. Winners will be announced at the end of the conference.

  • Visit = 5 points

    • Gain 5 points by entering an Exhibitor Booth

    • Must stay for at least 60 seconds for points to apply

  • Re-visit = 1 point per each additional visit

    • Gain 1 point by re-entering an Exhibitor Booth 

  • Click Link = 5 points 

    • Gain 5 points when you click on a link inside a booth

  • Download = 5 points per download

    • Gain 5 points per download of booth's documents

  • Watch Video = 10 points

    • Gain 10 points by watching a video inside the booth

    • Must watch for at least 30 seconds for points to apply

  • Chat = 20 points

    • Send a message in the exhibitor's booth chat or a direct message to one of the booth's staff members

    • Will only be triggered once per exhibitor booth

  • Request a Meeting = 20 points

    • Request a meeting with the Rep for 20 more points

    • Will only be triggered once per exhibitor booth

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  • Registration refunds are not available

  • For Canadian registrants, CAD$ exchange rate will be added to ticket price at checkout


  • The Commission on Dietetic Registration (CDR) approved CPEUs for both the LIVE and post-conference RECORDED versions of speaker sessions for the 2021 NWRD Annual Conference Virtual Event. 

  • Note the Expo Hall booths (exhibitor and poster sessions) are ONLY approved for CPEUs during the LIVE event. The virtual platform, Accelevents, might keep the Expo Hall booths open post-conference, however, this isn't guaranteed and CPEUs aren't awarded for post-conference booths. 

  • We encourage all registrants to attend the LIVE event so they may interact with peers, engage with live speakers, and visit the Expo Hall (as Exhibitor participation is, in part, why our registration fees are reasonably priced).

  • CPEU certificates will be awarded individually for each speaker session, so that attendees can make-up in a recorded CPEU if they missed the live version of a speaker session.

  • Please note that Accelevents runs time-based analytics in the background and records attendee participation of each session (live and recorded). It is up to the attendee to log the appropriately earned CPEU certificates with the CDR.

  • In accordance with CDR's policies, NWRD will maintain the analytics for several years, in the event CDR requests audits of past attendees.


Please let us know if you have questions

Thank you,

2021 NWRD Planning Team

Get the most from your 2021 NWRD Annual Conference Virtual Event